Returns & Exchanges
At The Autism Store, we want you to be completely satisfied with your sensory-friendly fashion, which is why we offer a 30-day return policy for all unworn and unwashed items. If a garment doesn't meet your specific needs or comfort requirements, we are here to help make it right.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, sensory-intact condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing